Seavenger Shipping Policy
Free Standard Shipping On Orders Over $10
How To Qualify For Free Standard Shipping
Domestic orders for $10 or more are eligible for free standard shipping to any location within the 48 contiguous United States (excludes Hawaii, Alaska and Puerto Rico).
If you choose free standard shipping at checkout, we will select the most cost-efficient delivery method and carrier.
Opting Out Of Free Standard Shipping
You may choose to reject the Free Standard Shipping option and pay for 2-day shipping for a total flat cost of $24.99. FedEx Ground and FedEx overnight shipping costs is subject to change based on your shipping location.
Free 2-Day Shipping On Orders Over $100
All Seavenger products are eligible for free 2-day shipping on orders over $100 prior to tax. Free 2-Day Shipping is only available on business days and orders with this shipping option must be placed before 12:00 p.m. Pacific Standard Time in order to be processed in time for shipping. Any changes to eligibility for Free 2-Day Shipping are at the sole discretion of Seavenger.
All orders shipped with Free 2-Day Shipping are shipped via FedEx. To choose Free 2-Day Shipping, please select the “Free 2-Day Shipping” option at checkout.
Free 2-Day Shipping is only eligible for orders being shipped within the contiguous United States (excludes Hawaii, Alaska and Puerto Rico).
Free Shipping in Canada on Orders of $150 or More
International Shipping, Duties & Fees
Duty And Tax Fees On International Orders
Duty fees and taxes for international orders will be included in the shipping costs shown during checkout.
International Order Shipping Times
International shipping times depend on the final destination and en-route customs processing requirements. It may take an additional couple of weeks for international orders to arrive.
Seavenger's Free Shipping Options Are Not Available On International Orders
All free shipping options listed above are available only for orders to be shipped within the 48 contiguous United States (excludes Hawaii, Alaska and Puerto Rico).
Please note that due to international regulatory and legal requirements, we cannot ship footwear to Mexico.
What shipping options are available, and how much does each one cost?
We offer a choice of either FedEx or USPS for domestic orders. All international orders are shipped via FedEx. You can view all available shipping options and their associated costs during the checkout process.
How long will it take for my order to ship?
Orders for in-stock items generally ship the following business day.
Free standard shipping orders may require an additional 1-3 business days of processing time during peak shopping seasons. Bulk orders may also require an additional 1-3 business days of processing time.
You will receive an order confirmation email after your order is placed, and a separate shipping confirmation email once the order has passed to the shipping carrier. Shipping details, including estimated time for delivery and any applicable tracking number(s), will be included in the shipping confirmation email.
Can I make arrangements for a will-call pickup?
Yes, we would be happy to set up a will-call pickup. To set up a time to pick up your order, you can either call 909-923-8050 between 8:00 a.m. and 4:30 p.m. PST or contact us directly after you have received your order confirmation email.
My order was damaged in delivery. Who do I contact?
We make every attempt to package and prepare orders with care so your items will arrive in perfect condition, but once the package is passed to the shipping carrier it is no longer under our control.
If there are any damaged or missing item(s) when your order is received, please keep the original shipping carton and packaging and contact us immediately for further instructions.
Please do not return the merchandise without going through these steps because it will delay replacement of your order or the issuance of credit.
Can I cancel my order?
Yes, you may cancel your order for any reason before it is packed. Please contact us directly by calling 909-923-8050 between 8 a.m. and 2:30 p.m. PST or using the contact form at right. Be sure to include your order number.
I received the wrong order or item what should I do?
Please contact us directly by calling 909-923-8050 between 8 a.m. and 4:00 p.m. PST or using the contact form. Be sure to include your order number, briefly describe the issue and attach image(s) of the incorrect item(s) you received.